2020 Accomplishments Brochure

End User All Devices Supported Desktops, Laptops and Mobile Device 222,747 60,338

600M End Point Blocked Events

116 Million

Blocked Phishing, Spam, Malware Threats

84,000

Telephony Devices

Requests Ful�lled

Incidents Resolved

461,849 207,710

70,000

Computer Users

1,206,097 Emails Sent/Received Per Day

1,500+ Applications Supported

300,000+ Hours of Clinician Time Saved Due to Tap and Go

60k Email Accounts

121,175 Meetings Created Each Day

152,990 Clinicians and Sta� Interactions via Clinical Informatics Coordinators

IT Support Across Six States 30 hospitals | 4 corporate o�ces | 729 locations 53 urgent care facilities | 349 ambulatory clinics and over 51,000 teammembers Health and Insurance Plan

Daily Faxes 26,692

22 CIOConnect | 2020 Year In Review