2020 Accomplishments Brochure

Strong business relationships & collaboration

• Partnered with Homecare/Hospice deploying a new EMR and Revenue Cycle system, which has already achieved the projected return on investment • Partnered with HR and delivered a new, improved employee experience with the go live of MyHR 2.0, powered by Workday • Partnered with Revenue Cycle for modernization efforts improving the workflow, productivity and financial performance of our patient financial services teammembers • Deployed Tap & Go single sign-on at an additional 10 acute care facilities, saving clinicians valuable time to provide care • Partnered with Clinical Informatics and others to stand up Ocotillo Hospital including new CareAware technology, improving care quality and care communication • Deployed 13,000 phones across 109 sites to support our OneVoice strategy —when many organizations stopped these types of deployments, we kept running • National Recognition on how to process single use items (e.g., N95 Masks, laryngoscope blades) to keep our caregivers safe and further enable patient care in the face of a broken national supply chain

14 CIOConnect | 2020 Year In Review