2020 Accomplishments Brochure

2020 Accomplishments:

Customer support & partnerships

• Enabled patients in our hospitals to place meal orders using their mobile phones

• Partnered with the Insurance Division to consolidate systems between our Banner Health Network and Banner University Health Plans for claims, acuity and provider data

• Developed an IT Vendor Management organization to drive contract negotiation and vendor oversight—this contributed to $4.5M in IT cost reductions

15 CIOConnect | 2020 Year In Review